We’re pleased to introduce you to our latest #AgentSpotlight — this week we’re highlighting Tetrault Insurance, who will soon be celebrating their 40th year in business!
Founded in 1980 by present owners, Paul and Susan Tetrault, Tetrault Insurance is comprised of a team of industry experts who are committed to sourcing the best insurance products for your personal and business needs. Over time, Paul has continued to adjust their business practices in response to an ever-changing market, leading the way to hundreds of customer success stories. A licensed insurance broker for over 40 years, Paul is dedicated to understanding the customer’s questions and unique needs and finding the best coverage option for them at a competitive price.
With a focus on business, home, auto, and life insurance, Tetrault represents over twenty insurance companies, allowing them to offer a variety of insurance products tailored to fit the needs of each customer. As an independent agent, they don’t work for a single insurance company, they work for you — the customer.
A family owned and run business, Tetrault Insurance in turn treats their employees and customers as such, striving to uphold the motto, “we protect you like family.” Committed to providing superior customer service, Vice President, Jennifer Tetrault Ciesielski, CPA, says, “we explain the fine print to make sure your coverage doesn’t just protect you but that you understand it.” Because of this outstanding service they provide, Tetrault has been chosen as a Best Practices Agency since 2010 — nearly a decade! To earn this title, they must be nominated by either a Big “I” affiliated state association or an insurance company, and qualification is based on operational excellence.
Outside of the insurance industry, Tetrault is proud of their involvement in the community. Most notably, they have hosted a major fundraiser for the past fourteen years in support of The Salvation Army of New Bedford and Fall River. In 2019, the Kick-Off Dinner for The Salvation Army was held at White’s of Westport, hosting over 400 people and earning over $30,000 for the organization. In addition to funds raised, guests donated children’s mittens, gloves, and hats to help keep local children warm through the winter months. Aside from this annual event, their leadership team is dedicated to supporting many charitable endeavors throughout the City of New Bedford all year long.
Learn more about this amazing agency and their commitment to providing exceptional customer service on their website.