Bright Insurance Agent Spotlight

This month, we’re pleased to introduce you to our newest #AgentSpotlight, Bright Insurance Agency, who have been providing industry expertise and peace of mind to you and your neighbors for over 85 years.

The Milford-based agency was founded in 1931 by Karl Bright and today, is a team of over twenty-five trained insurance professionals who pride themselves on offering personalized coverage options while being mindful of your budget and your specific needs. In 2013 under Agency President Steve Ellis, Bright Insurance acquired Jensen Sheehan Insurance Agency in Holliston. Because both agencies have a long history and reputations of being active in their communities they have each maintained their original names and consider themselves to be sister agencies. 

What sets Bright Insurance apart from other agencies is their focus on the individual clients. Their agents take a personal approach to customer service and many have been there for 10+ years, building long-standing relationships with their insureds. Each customer is assigned to a particular customer service representative so that they receive personal service with someone who, over time, will become familiar with your account and your individual needs.

In addition to the personal care they receive and the knowledgeable staff, customers stay with Bright Insurance because of the convenience of registry services for their clients, an in-house claims representative, and their Saturday winter hours. On this commitment to personal touch, President Steve Ellis says, “we understand that being a local agent isn’t about writing insurance policies. It’s about knowing your neighbor and being there. Obviously, there are a lot of choices out there today but we pride ourselves on our customer service and that’s how we stand out. We build relationships with our customers.”

Bright Insurance is very active in the community and prides themselves on not only living in but supporting the communities in which their insureds reside. President Steve Ellis previously served on the Board of Trustees for the Milford Regional Hospital and is still active in many hospital fundraisers. Alongside Vice President Krishna Swanson, Steve is also a member of the Milford Rotary. Joe Soares is President of the non-profit Celebrate Milford which runs a large annual event. Also, Greg Ross is the President of the local BNI Granite Network and Sandra Biagetti is the Chairman of the Executive Board of the Chamber of Commerce and is on the Hopedale Zoning board of appeals. 

Sister agency, Jensen Sheehan is active in the Holliston community as well, participating in the annual Celebrate Holliston events and supporting the local Holliston Newcomers group on many of their events throughout the years. Both agencies make it a priority to be a familiar face around the community and in short, are “your hometown agency.” We’re proud to partner with agencies like Bright Insurance who are committed to supporting the communities in which they serve. You can learn more about their history and their coverage options on their website. 

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