{"id":1158,"date":"2018-09-20T14:02:39","date_gmt":"2018-09-20T14:02:39","guid":{"rendered":"https:\/\/www.quincymutual.com\/blog\/?p=1158"},"modified":"2023-11-07T16:03:48","modified_gmt":"2023-11-07T16:03:48","slug":"agency-spotlight-austin-insurance","status":"publish","type":"post","link":"https:\/\/www.quincymutual.com\/blog\/agency-spotlight-austin-insurance\/","title":{"rendered":"Agency Spotlight \u2014 Austin Insurance"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Quincy Mutual Group is proud to work with more than 500 independent insurance agents across New England. These insurance agents are committed to serving the needs of individuals and businesses in their local communities, which is why we are excited to announce a new series to highlight them and their amazing work \u2014\u00a0this month, we\u2019re pleased to feature <\/span><a href=\"http:\/\/www.myinsuranceman.com\/\"><span style=\"font-weight: 400;\">Austin Insurance<\/span><\/a><span style=\"font-weight: 400;\"> as our first #AgencySpotlight!<\/span><\/p>\n<p><!--more--><\/p>\n<p><span style=\"font-weight: 400;\">Austin Insurance is a third generation family-run agency that was founded in 1964 by Walter H. Austin. Walter\u2019s son Rick Austin now leads as Austin Insurance\u2019s CEO alongside his son and President, Kyle Austin. Rick\u2019s other son, Ryan, also plays an important role in the family business by serving as their Claims Representative. As a family-run agency, they focus on treating their customers the way they want to be treated. \u201cIt\u2019s our family protecting yours. No matter who walks into our lives, we try to do right by them,\u201d Rick explains. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">First located in Braintree, Austin Insurance expanded over the years by merging with 15 different agencies to become the far-reaching agency they are today. They currently have two offices located in Whitman and Hingham. While Austin Insurance has a long history in the local community and strong roots on the South Shore of Massachusetts, they also have the capability to serve customers all across New England and the world, thanks to their commitment to adopting cutting-edge technology. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe bought our first computer in 1986 when it was unheard of \u2014 everyone still had typewriters. The same thing happened with fax machines and internet phones. We had them before people in the industry had even heard of them and we did this to stay ahead of the curve.\u201d Today, they still see the value in having the latest technology, like video conferencing, in their offices: \u201cOur business has become 24\/7. If we get an emergency call, I don\u2019t care if I\u2019m up in Alaska, I can pull up my phone or laptop and it\u2019s like I\u2019m in the office.\u201d <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When Rick, Kyle, and Ryan are not busy assisting Austin Insurance customers, they are all active members of the local community. They each participate in a wide range of organizations including the <\/span><a href=\"https:\/\/www.kiwanis.org\/\"><span style=\"font-weight: 400;\">Kiwanis Club<\/span><\/a><span style=\"font-weight: 400;\">, Plympton Congregational Church, Whitman-Hanson Business Association, <\/span><a href=\"https:\/\/www.bni.com\/\"><span style=\"font-weight: 400;\">Business Network International (BNI)<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.southshorechamber.org\/\"><span style=\"font-weight: 400;\">South Shore Chamber of Commerce<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"http:\/\/www.metrosouthinsuranceagents.com\/\"><span style=\"font-weight: 400;\">Metro South Independent Insurance Agents Association (MSIIAA)<\/span><\/a><span style=\"font-weight: 400;\">. In addition to those listed, Rick and Kyle are both Masons and members of their local lodges. Kyle is also actively involved in the <\/span><a href=\"https:\/\/www.southshorebank.com\/\"><span style=\"font-weight: 400;\">South Shore Savings Bank<\/span><\/a><span style=\"font-weight: 400;\"> Leadership Program. Through this program, he and a team of other local individuals strive to improve the community on the South Shore in every way possible. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And finally, Austin Insurance always strives to take the time to advise and educate all of their customers on the insurance options that are the best for their specific needs and budgets. To this end, Austin Insurance inspects every single property in person before advising their clients or suggesting an insurance product: \u201cWe physically go out to the location, measure it, take photos, note causes for concern, and give tips to mitigate losses. If we didn\u2019t inspect, people could lose their insurance when they need it most,\u201d Rick explains.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cTo us, it\u2019s not just about writing policies and looking at the bottom line, it\u2019s always about helping the customer.\u201d<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quincy Mutual Group is proud to work with more than 500 independent insurance agents across New England. These insurance agents [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1159,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[1],"tags":[770,773,771,3,772],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Agency Spotlight \u2014 Austin Insurance - Quincy Mutual Group<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.quincymutual.com\/blog\/agency-spotlight-austin-insurance\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Agency Spotlight \u2014 Austin Insurance - Quincy Mutual Group\" \/>\r\n<meta property=\"og:description\" content=\"Quincy Mutual Group is proud to work with more than 500 independent insurance agents across New England. 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