Welcome to Quincy Mutual
As one of the country's oldest and most respected insurance companies we're pleased to provide you with information about
our company and the products and services we offer.
Please choose one of the following links for general information about our Billing Programs and
our Claims Department.
For general claims, billing, underwriting questions or specific questions on active accounts, please contact our Customer Service Department at 1-800-899-1116.
Additional information on our Customer Service Department can also be found under Quick Links by choosing the Customer
To report a claim, call 1-800-490-0047. We will collect all important information and assign an appraiser
to the loss. A qualified representive will answer any questions you or your customer may have.
Massachusetts Insurance Regulations states that no insurance carrier will provide physical damage coverage on a private
motor vehicle policy, unless otherwise exempted, until the insured has inspected the motor vehicle in accordance with
Mandatory Pre-Insurance Inspection Requirements. To locate a CARCO pre-inspection location call: 1-888-242-1200
or click on:
Policy Change requests should be mailed to Quincy Mutual at the address listed below. Endorsement requests
may also be faxed to 1-800-590-5539 or emailed to
Please click on the following links to view a copy of Quincy Mutual's Massachusetts Personal Automobile Manual(rates
Quincy Mutual Fire Insurance Company
57 Washington Street
Quincy, MA 02169