Welcome to Quincy Mutual

As one of the country's oldest and most respected insurance companies we're pleased to provide you with information about our company and the products and services we offer.

Please choose one of the following links for general information about our Billing Programs and our Claims Department.

For general claims, billing, underwriting questions or specific questions on active accounts, please contact our Customer Service Department at 1-800-899-1116. Additional information on our Customer Service Department can also be found under Quick Links by choosing the Customer Service link.

To report a claim, call 1-800-490-0047. We will collect all important information and assign an appraiser to the loss. A qualified representive will answer any questions you or your customer may have.

Massachusetts Insurance Regulations states that no insurance carrier will provide physical damage coverage on a private motor vehicle policy, unless otherwise exempted, until the insured has inspected the motor vehicle in accordance with Mandatory Pre-Insurance Inspection Requirements. To locate a CARCO pre-inspection location call: 1-888-242-1200 or click on: https://www.carcogroup.com/policyholder-resources/inspection-site-locator

Policy Change requests should be mailed to Quincy Mutual at the address listed below. Endorsement requests may also be faxed to 1-800-590-5539 or emailed to QMMAIP@QuincyMutual.com.

Please click on the following links to view a copy of Quincy Mutual's Massachusetts Personal Automobile Manual(rates and rules).

Corporate Office

Quincy Mutual Fire Insurance Company
57 Washington Street
Quincy, MA 02169