Customer Service
Quincy Mutual has a dedicated staff ready to assist you with questions concerning policy status, claims
and billing issues.
Customer Service Hours: 8:00 AM - 4:30 PM
For Billing Questions:
617-770-5390 or 800-899-1116 (ext.5390)
Billing questions can also be answered
24 hours a day using our automated inquiry system. Have your policy number handy.
Dial: 617-770-5140or 877-796-6803
To Pay By Phone: 866-361-2795
For Claim Questions:
617-770-5391 or 800-899-1116 (ext.5391)