Customer Service


Quincy Mutual has a dedicated staff ready to assist you with questions concerning policy status, claims and billing issues.

Customer Service Hours: 8:00 AM - 4:30 PM

For Billing Questions:

617-770-5390 or 800-899-1116 (ext.5390)

Billing questions can also be answered 24 hours a day using our automated inquiry system. Have your policy number handy.

Dial: 617-770-5140or 877-796-6803

To Pay By Phone: 866-361-2795


For Claim Questions:

617-770-5391 or 800-899-1116 (ext.5391)